Frequently Asked Massage Questions
Will I be fully clothed during treatment?
You may remain fully clothed if desired, however for the most effective massage treatment, it is advisable to allow the therapist to directly treat the area to be massaged. This will allow for the desired lubrication to be applied enabling all required massage techniques. Areas not being massaged will remain covered.
Your therapist will take all care to drape appropriately and maintain modesty in all cases. If you are not comfortable with disrobing please discuss other options with your therapist.
What sort of medical history is required?
A brief medical history will be required to enable the therapist to gain a thorough understanding of your general health and possible issues and causes of any discomfort. Some conditions may also be contraindicated to massage.
What if the pressure of the massage is too hard or too soft?
Please discuss your required level of pressure with your therapist. Your massage is for your benefit and should be tailored to your needs and preferences. The aim of the massage is not to inflict unnecessary pain, but should be at a level of comfort for each client.
Is a referral required?
Referral for massage is not generally required, although clients being treated under WorkSafe must have current referrals and claim numbers prior to making appointments.
Can I claim on Medicare or Private Health Cover?
Most major private health funds provide rebates for remedial massage and myotherapy treatments. Massage is not however covered by Medicare.
What are the qualifications of the therapists?
All massage therapists at Seddon Therapies are required to hold a minimum of Diploma of Remedial Massage or higher. They are all committed to continuing their massage education and gaining more knowledge to better serve our clientele.
You may remain fully clothed if desired, however for the most effective massage treatment, it is advisable to allow the therapist to directly treat the area to be massaged. This will allow for the desired lubrication to be applied enabling all required massage techniques. Areas not being massaged will remain covered.
Your therapist will take all care to drape appropriately and maintain modesty in all cases. If you are not comfortable with disrobing please discuss other options with your therapist.
What sort of medical history is required?
A brief medical history will be required to enable the therapist to gain a thorough understanding of your general health and possible issues and causes of any discomfort. Some conditions may also be contraindicated to massage.
What if the pressure of the massage is too hard or too soft?
Please discuss your required level of pressure with your therapist. Your massage is for your benefit and should be tailored to your needs and preferences. The aim of the massage is not to inflict unnecessary pain, but should be at a level of comfort for each client.
Is a referral required?
Referral for massage is not generally required, although clients being treated under WorkSafe must have current referrals and claim numbers prior to making appointments.
Can I claim on Medicare or Private Health Cover?
Most major private health funds provide rebates for remedial massage and myotherapy treatments. Massage is not however covered by Medicare.
What are the qualifications of the therapists?
All massage therapists at Seddon Therapies are required to hold a minimum of Diploma of Remedial Massage or higher. They are all committed to continuing their massage education and gaining more knowledge to better serve our clientele.
General Questions
What if I am a new client - should I arrive early?
Clients who have made a booking on-line will receive an electronic form to fill out via email which will provide us with your contact details, reason for your visit and consent to treat. Others may receive a form via sms for completion in order to provide us with contactless details and streamline your attendance at the clinic. For those without these facilities, a paper form cam be provided on arrival at the clinic.
Clients who have made a booking on-line will receive an electronic form to fill out via email which will provide us with your contact details, reason for your visit and consent to treat. Others may receive a form via sms for completion in order to provide us with contactless details and streamline your attendance at the clinic. For those without these facilities, a paper form cam be provided on arrival at the clinic.
Will I be seen on time?
It is very rare for any of our therapists to be running late. We make every effort to see each client promptly on arrival.
What if I can't make it to my appointment?
If you wish to cancel an appointment on the day of your booking, please telephone the clinic on 9078 9185 to notify us. Cancellations prior to the day of treatment may be made via the link in your appointment confirmation email (if you provided an email address).
What if I need to reschedule my appointment?
Please call us on 9078 9185 to cancel existing appointments. You may make any new appointments by phone or by clicking on our "On line Bookings" tab.
Health Claims and Gift vouchers
The health funds have advised that if you are using Gift Cards/Gift Vouchers, they do not pay benefits for services.
Can I bring my child with me while I have treatment?
Your children may accompany you to the clinic, however they are your responsibility and should be with you at all times. Children left in the waiting area will be unsupervised. Seddon Therapies takes no responsibility for unsupervised children in the clinic.
Can I rent a room at Seddon Therapies?
Seddon Therapies take particular care when renting out rooms to other practitioners to ensure that all clientele entering our premises are given due care. Rooms are now available for the right practitioner. Feel free to contact us on 9078 9185.
It is very rare for any of our therapists to be running late. We make every effort to see each client promptly on arrival.
What if I can't make it to my appointment?
If you wish to cancel an appointment on the day of your booking, please telephone the clinic on 9078 9185 to notify us. Cancellations prior to the day of treatment may be made via the link in your appointment confirmation email (if you provided an email address).
What if I need to reschedule my appointment?
Please call us on 9078 9185 to cancel existing appointments. You may make any new appointments by phone or by clicking on our "On line Bookings" tab.
Health Claims and Gift vouchers
The health funds have advised that if you are using Gift Cards/Gift Vouchers, they do not pay benefits for services.
Can I bring my child with me while I have treatment?
Your children may accompany you to the clinic, however they are your responsibility and should be with you at all times. Children left in the waiting area will be unsupervised. Seddon Therapies takes no responsibility for unsupervised children in the clinic.
Can I rent a room at Seddon Therapies?
Seddon Therapies take particular care when renting out rooms to other practitioners to ensure that all clientele entering our premises are given due care. Rooms are now available for the right practitioner. Feel free to contact us on 9078 9185.
